Cookie and Data Tracking Policy
Understanding how Flowflashdigital collects and uses website data
What Are Cookies and Tracking Technologies
Cookies are small text files that websites store on your device when you visit them. Think of them as digital sticky notes that help websites remember things about your visit - like your preferences, login status, or what you've added to a shopping cart.
Beyond traditional cookies, modern websites use several tracking technologies:
Tiny invisible images embedded in web pages that track when content is viewed or emails are opened.
Browser storage that holds larger amounts of data than cookies and persists until manually cleared.
Temporary storage that exists only during your current browsing session.
Collecting information about your device characteristics to create a unique identifier.
How Flowflashdigital Uses Tracking Technologies
Essential Cookies (Cannot be Disabled)
These cookies are necessary for our website to function properly. Without them, you wouldn't be able to navigate between pages or access secure areas.
| Cookie Name | Purpose | Duration |
|---|---|---|
| PHPSESSID | Maintains your session while browsing | Browser session |
| csrf_token | Security protection against unauthorized requests | Browser session |
| cookieConsent | Remembers your cookie preferences | 1 year |
Functional Cookies
These enhance your experience by remembering your preferences and settings. For example, if you've selected a specific language or theme, these cookies help maintain those choices across visits.
Analytics Cookies
We use analytics tools to understand how visitors interact with our website. This helps us improve user experience by identifying popular content and areas that might need enhancement.
Marketing and Advertising Cookies
These cookies track your browsing habits to show you relevant advertisements and measure the effectiveness of our marketing campaigns. They're also used for retargeting - showing you our ads on other websites you visit.
Cookie Preference Management
You have full control over non-essential cookies on our website. Click the button below to reject all tracking cookies except those necessary for basic website functionality.
Note: Essential cookies required for website functionality cannot be disabled. Your preference will be saved and applied immediately.
Managing Cookies Through Your Browser
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Settings → Privacy & Security → Cookies
Options → Privacy & Security → Cookies
Preferences → Privacy → Cookies
Settings → Site Permissions → Cookies
Important: Blocking all cookies may affect website functionality. Some features might not work properly if essential cookies are disabled.
Data Retention and Your Rights
Different types of cookies have varying lifespans. Session cookies expire when you close your browser, while persistent cookies remain until their expiration date or until you delete them.
Retention Periods
- Essential cookies: Session-based or up to 1 year
- Functional cookies: 30 days to 2 years
- Analytics cookies: 2 years (Google Analytics default)
- Marketing cookies: 30 days to 2 years
Your Privacy Rights
Under Malaysian Personal Data Protection Act (PDPA) and international privacy regulations, you have the right to:
- Know what data we collect and why
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability (where technically feasible)
Third-Party Services and Data Sharing
We work with trusted third-party services that may also use cookies and tracking technologies. These include:
| Service Type | Purpose | Data Collected |
|---|---|---|
| Google Analytics | Website usage analysis | Page views, session duration, user behavior |
| Social Media Platforms | Content sharing, advertising | Social interactions, interests |
| Email Marketing Tools | Communication, newsletters | Email engagement, preferences |
| Payment Processors | Transaction processing | Payment history (anonymized) |
These third parties have their own privacy policies governing how they collect and use data. We encourage you to review their policies when interacting with their services.
Questions About Our Cookie Policy?
No. 29-B, Stadium Darul Makmur, 25000, Kuantan, Pahang, Malaysia
Phone: +6088255295
Email: info@flowflashdigital.com
We typically respond to privacy inquiries within 5-7 business days.